Call Tracking

CALL TRACKING is innovative new software designed to simplify and organize the call-centered business. Using specialty features like ‘Open Calls’ and ‘Tickler’ CALL TRACKING virtually eliminates oversights and missed follow-ups commonly associated with busy phone oriented operations. Call Tracking software is designed to effectively record, organize and store incoming calls, creating a complete and easy to work with database. CALL TRACKING’s various features simplify business operations, reduce or eliminate paper work, and provide trouble-free access to information vital for customer support and program operations. And because CALL TRACKING stores all input to one central database, essential information regarding previous calls is readily available, even in multi-user situations.

FPS Solutions is a Systems Automation Company that has been in existence since 1998. At FPS Solutions, we believe that, if used properly, computers can simplify our work and our lives. We are committed to creating programs that not only do the job, but make it easier.  Each of our systems is developed in partnership with expert users so that we can create simple, effective programs that expedite processes and improve access to vital information. And all of our programs are designed to allow for easy and economical addition of new features so they can grow with your company…which means you will never have obsolete software solutions.